سياسة الخصوصية وشروط الاستخدام – Naghm Collection

Last Updated: June 12, 2025

مرحبًا بك في موقع Naghm Collection (“نحن”، “خاصتنا”، “الموقع”). يقدم هذا الموقع منتجات أزياء وجمال عالية الجودة للبيع. يوضح المستند التالي سياسة الخصوصية وشروط الاستخدام الخاصة بنا، بما في ذلك كيفية جمع ومعالجة البيانات الشخصية، بالإضافة إلى شروط الشراء، الإلغاء، والاسترجاع.

١. جمع البيانات الشخصية

This website is operated by:

Naghm Collection
Owner: nagham khateb
Business Type: Authorized dealer
Business Number: 305121071
Registered Address: [kfar-yassif {street 138}– Israel ]
Email: collectionnaghm@gmail.com
Phone: +972 509562426

2. Acceptance of Terms

By accessing or using this website, you confirm that you are at least 18 years old and agree to these Terms of Use and Privacy Policy.

3. Personal Data Collection

We may collect:

• الاسم الكامل
• Contact details (email, phone, address)
• Order history and preferences
• Technical data (IP, device, browsing behavior, cookies)

Purpose:

• Order fulfillment
• Customer service
• Marketing (only with consent)
• Legal compliance

4. Cookies Policy

This website uses cookies and tracking technologies (including third-party services such as Meta and Google) to:

• Improve performance
• Personalize content
• Analyze user behavior

You may disable cookies via your browser settings.

5. Data Sharing

We may share data with:

• Payment providers
• Shipping companies
• Advertising platforms (Meta, Google)

We do not sell personal data.

6. Data Retention & Rights

We retain data only as necessary.

You have the right to:

• Access your data
• Request correction or deletion
• Withdraw consent

Requests: collectionnaghm@gmail.com

7. Data Security

We implement:

• SSL encryption
• Secure payment gateways (PCI compliant)
• Restricted internal access

However, no system is 100% secure.

8. Purchases & Payments

• All purchases are subject to availability
• Prices include VAT unless stated otherwise
• Payment via secure providers only

We reserve the right to:

• Refuse or cancel any order
• Correct pricing errors

9. Shipping Policy

• Shipping within Israel and internationally (if applicable)
• Delivery time: 14–21 business days

Important:

• Shipping costs are displayed at checkout
• Delays may occur due to external factors
• Customer is responsible for customs fees (if applicable)

10. Product Responsibility

• Products are sold “as is”
• Minor variations may occur (color, size, etc.)

If a product arrives damaged or defective:
Contact us within 48 hours with proof.

11. Cancellations & Returns

In accordance with Israeli Consumer Protection Law:

Cancellation:

• Within 14 days of receiving the product
• Product must be unused, unopened, original packaging

Refund:

• Up to 5% or 100₪ cancellation fee (lower applies)
• Refund within 7 business days after inspection

12. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect damages
• Not responsible for misuse of products
• Not liable for delays outside our control

13. Intellectual Property

All content on this website (images, text, branding) is owned by Naghm Collection.

Unauthorized use is strictly prohibited.

14. Website Use Restrictions

You agree not to:

• Use the site unlawfully
• Attempt to harm or disrupt the website
• Copy or exploit content

15. Service Policy

Customer service response time: up to 3 business days.

16. Policy Updates

We may update these terms at any time. Continued use = acceptance.

17. Governing Law

These Terms are governed by the laws of the State of Israel.